Question 1

SpeedyPage - Anycast Hosting Nameservers

Accepted Answer

SpeedyPage offers a robust and reliable nameserver solution for all our services through an anycast network. Our cPanel nameservers are designed to ensure efficient DNS resolution and enhanced performance. This article explains the key features of our cPanel nameservers and provides information on how to utilize them.

Anycast Network

Our cPanel nameservers operate on an anycast network, a powerful networking approach that routes user requests to the nearest data center in our global network. This ensures faster response times and increased resilience against network failures.

The advantages of using an anycast network include:

Improved Performance: Users are always routed to the nearest server, reducing latency.
Enhanced Reliability: If one server fails, the network automatically reroutes traffic to the next closest server.
Scalability: The network can easily handle increases in traffic, providing consistent performance even during peak times.

Nameservers

One of the unique features of SpeedyPage's nameservers is that they are the same for all web hosting services, in all regions.

Primary Nameserver: ns1.srvcp.com
Secondary Nameserver: ns2.srvcp.com

Conclusion

SpeedyPage's cPanel nameservers offer an efficient and reliable solution for all your DNS needs. The anycast network ensures optimal performance, while the uniform nameservers across all services provide ease of use.

If you have any questions

Question 2

How to change your PHP version and manage your extensions

Accepted Answer

To maintain a secure and efficient website, it's important to manage your PHP configurations actively. Follow our step-by-step guide to update your PHP version and adjust your PHP extensions

SpeedyPage uses Hardened PHP which means vunerabilities in older unsupported PHP versions are fixed and patched ensuring you can safely use an older PHP version without the worry of attacks, this is one of the many tools we have in place to ensure your sites are safe.

Step 1: Access Your cPanel

Log in to your cPanel account. You can do this through SpeedyPage's client area or by adding /cpanel to the end of your domain.

SpeedyPage - Client Area

Step 2: Locate the PHP Selector

Now your logged into cPanel, scroll to the "Software" section.
Click on the "Select PHP Version" icon.

cPanel - PHP Selector

Step 3: Choose the PHP Version

Click on the displayed version.
Choose your desired version from the dropdown.
Press "Set as Current".

cPanel - PHP Version

||| New PHP versions may not work with all applications. If you experience errors, switch to the previous version and verify your software is compatible with the latest PHP release.

Adjusting the PHP Extensions

Click 'Extensions

Question 3

Understanding our VPS mail port restrictions, and how to be whitelisted

Accepted Answer

To help prevent spam and maintain the reputation of our IP addresses, we have implemented outbound mail port restrictions for common mail ports such as 25, 465, 2525, and 587. In this knowledge base article, we'll explain the reasons behind these restrictions and provide details on how you can request a whitelist for these ports if needed.

| Port(s) | Description | | --- | --- | | 25 | This is the standard Simple Mail Transfer Protocol (SMTP) port used for sending email. | | 465 | This port is often used for SMTP over SSL/TLS, providing encrypted communication for sending email. | | 2525 | An alternative SMTP port used by some email service providers to bypass port 25 restrictions. | | 587 | The default port for Submission for Mail (RFC 6409), used for submitting email messages to a mail server for delivery. | There are several reasons why SpeedyPage has implemented outbound mail port restrictions:

Preventing Spam: Blocking these ports helps to prevent our servers from being used to send unsolicited bulk email (spam). This protects both our customers and the recipients of such emails.
Maintaining IP Reputation: By preventing spam, we can maintain the good reputation of our IP addresses, which is crucial for successful email delivery. A good IP reputation ensures that your legitimate emails have a higher chance of reaching their intended recipients.
Security: Restricting these ports helps protect our network from potential security threats, suc

Question 4

What operating systems are available on our VPS platform?

Accepted Answer

Selecting the right operating system (OS) for your Virtual Private Server (VPS) is crucial to meeting your specific needs and requirements. Our VPS platform offers a broad array of OS options, ranging from popular Linux distributions to Windows Server editions. Below you'll find the available OS choices categorised by type:

| Family | Operating Systems | | ---- | | Debian | Debian 12 (Bookworm) Minimal, Debian 11 (Bullseye) Desktop & Minimal, Debian 10 (Buster) Minimal | | AlmaLinux | AlmaLinux 10 Minimal, AlmaLinux 9 Desktop & Latest, AlmaLinux 8 Minimal | | Rocky Linux | Rocky Linux 9 Desktop & Minimal, Rocky Linux 8 Minimal | | FreeBSD | FreeBSD 14.2, 14.1 Minimal | | Oracle Linux | Oracle Linux 9 & 8 Minimal | | Fedora | Fedora 41, 40, 38, 37, 36 Minimal | | CloudLinux | CloudLinux 9 Latest | | Windows Server | Windows Server 2025 Standard (6 month evaluation license) | | CentOS | CentOS Stream 9, CentOS Stream 8 Minimal, CentOS 7 Minimal | | Ubuntu Server | Ubuntu Server 24.04 LTS (Noble Numbat) Minimal, Ubuntu Server 22.04 LTS (Jammy Jellyfish), 20.04 LTS (Focal Fossa), 18.04 LTS (Bionic Beaver) Minimal | | Alpine Linux | Alpine Linux 3.19, Alpine Linux 3.15 | | openSUSE | openSUSE Leap 15 Minimal | | Arch Linux | Arch Linux Latest Minimal |

Conclusion

Our VPS platform provides a diverse selection of operating systems, catering to various use cases and preferences. Whether you prefer the stability of Debian, the cutting-edge features of Fedora, or the broad suppor

Question 5

How to configure rDNS records on our VPS platform

Accepted Answer

Reverse DNS (rDNS) allows the mapping of an IP address to a domain name, essentially providing the opposite function of DNS. In this guide, we'll walk you through the process of enabling reverse DNS on an IP address using our VPS control panel.

Step 1: Select Your VPS

From the dashboard, click 'Manage' on the VPS that you want to set up reverse DNS for.

Dashboard Server List

Step 2: Navigate to the 'Network' tab

Click on the "Network" tab shown on the VPS home page.

Network Menu Tab

Step 3: Click 'Reverse DNS' under the IP address you wish to enable rDNS on

Scoll down until you reach the list of IPv4 Addresses and IPv6 subnets.
Click on the "Reverse DNS" option for which IP you wish to enable.

Reverse DNS menu item

Step 4: Configure Reverse DNS

Enter the desired hostname in the provided field.
Click on the "Update" button to apply the changes.

Reverse DNS configuration

|| Please note that a forward record needs to be created prior to setting rDNS. Before you can set reverse DNS, you must make sure that the domain/hostname points to this server IP with a correspond

Question 6

What are our hosting account resource limits?

Accepted Answer

Live Virtual Environment (LVE) limits define the maximum amount of resources a cPanel user can consume on a server. This system ensures that all users on a shared hosting server get their fair share of resources and one user's actions cannot negatively affect the performance of other websites on the same server.

In this guide, we detail the LVE limits assigned to our cPanel hosting packages across three categories: Web Hosting, WordPress Hosting, and Reseller Hosting.

Web Hosting

Our Web Hosting packages offer varying levels of resources to suit different requirements.

| Package | Memory | CPU Cores | Entry Processes | I/O & IOPS | | --------- | ------ | --------- | --------------- | ---------------- | | Starter | 2 GB | 1 | 25 | Unlimited | | Premium | 3 GB | 1 | 50 | Unlimited | | Enterprise| 4 GB | 2 | 100 | Unlimited |

WordPress Hosting

Our WordPress Hosting packages are designed to provide the optimal environment for WordPress sites.

| Package | Memory | CPU Cores | Entry Processes | I/O & IOPS | | --------- | ------ | --------- | --------------- | ---------------- | | Starter | 2 GB | 1 | 25 | Unlimited | | Premium | 3 GB | 2 | 50 | Unlimited | | Enterprise| 5 GB | 3 | 100 | Unlimited |

Reseller Hosting

Our Reseller Hosting clients receive the following

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