Question 1

SpeedyPage - Anycast Hosting Nameservers

Accepted Answer

SpeedyPage offers a robust and reliable nameserver solution for all our services through an anycast network. Our cPanel nameservers are designed to ensure efficient DNS resolution and enhanced performance. This article explains the key features of our cPanel nameservers and provides information on how to utilize them.

Anycast Network

Our cPanel nameservers operate on an anycast network, a powerful networking approach that routes user requests to the nearest data center in our global network. This ensures faster response times and increased resilience against network failures.

The advantages of using an anycast network include:

Improved Performance: Users are always routed to the nearest server, reducing latency.
Enhanced Reliability: If one server fails, the network automatically reroutes traffic to the next closest server.
Scalability: The network can easily handle increases in traffic, providing consistent performance even during peak times.

Nameservers

One of the unique features of SpeedyPage's nameservers is that they are the same for all web hosting services, in all regions.

Primary Nameserver: ns1.srvcp.com
Secondary Nameserver: ns2.srvcp.com

Conclusion

SpeedyPage's cPanel nameservers offer an efficient and reliable solution for all your DNS needs. The anycast network ensures optimal performance, while the uniform nameservers across all services provide ease of use.

If you have any questions

Question 2

Understanding our VPS mail port restrictions, and how to be whitelisted

Accepted Answer

To help prevent spam and maintain the reputation of our IP addresses, we have implemented outbound mail port restrictions for common mail ports such as 25, 465, 2525, and 587. In this knowledge base article, we'll explain the reasons behind these restrictions and provide details on how you can request a whitelist for these ports if needed.

| Port(s) | Description | | --- | --- | | 25 | This is the standard Simple Mail Transfer Protocol (SMTP) port used for sending email. | | 465 | This port is often used for SMTP over SSL/TLS, providing encrypted communication for sending email. | | 2525 | An alternative SMTP port used by some email service providers to bypass port 25 restrictions. | | 587 | The default port for Submission for Mail (RFC 6409), used for submitting email messages to a mail server for delivery. | There are several reasons why SpeedyPage has implemented outbound mail port restrictions:

Preventing Spam: Blocking these ports helps to prevent our servers from being used to send unsolicited bulk email (spam). This protects both our customers and the recipients of such emails.
Maintaining IP Reputation: By preventing spam, we can maintain the good reputation of our IP addresses, which is crucial for successful email delivery. A good IP reputation ensures that your legitimate emails have a higher chance of reaching their intended recipients.
Security: Restricting these ports helps protect our network from potential security threats, suc

Question 3

What are our hosting account resource limits?

Accepted Answer

Live Virtual Environment (LVE) limits define the maximum amount of resources a cPanel user can consume on a server. This system ensures that all users on a shared hosting server get their fair share of resources and one user's actions cannot negatively affect the performance of other websites on the same server.

In this guide, we detail the LVE limits assigned to our cPanel hosting packages across three categories: Web Hosting, WordPress Hosting, and Reseller Hosting.

Web Hosting

Our Web Hosting packages offer varying levels of resources to suit different requirements.

| Package | Memory | CPU Cores | Entry Processes | I/O & IOPS | | --------- | ------ | --------- | --------------- | ---------------- | | Starter | 2 GB | 1 | 25 | Unlimited | | Premium | 3 GB | 1 | 50 | Unlimited | | Enterprise| 4 GB | 2 | 100 | Unlimited |

WordPress Hosting

Our WordPress Hosting packages are designed to provide the optimal environment for WordPress sites.

| Package | Memory | CPU Cores | Entry Processes | I/O & IOPS | | --------- | ------ | --------- | --------------- | ---------------- | | Starter | 2 GB | 1 | 25 | Unlimited | | Premium | 3 GB | 2 | 50 | Unlimited | | Enterprise| 5 GB | 3 | 100 | Unlimited |

Reseller Hosting

Our Reseller Hosting clients receive the following

Question 4

What operating systems are available on our VPS platform?

Accepted Answer

Selecting the right operating system (OS) for your Virtual Private Server (VPS) is crucial to meeting your specific needs and requirements. Our VPS platform offers a broad array of OS options, ranging from popular Linux distributions to Windows Server editions. Below you'll find the available OS choices categorized by type:

| Family | Operating Systems | | ---------------- | ---------------------- | | Debian | Debian 12 (Bookworm) Minimal, Debian 11 (Bullseye) Desktop & Minimal, Debian 10 (Buster) Minimal | | AlmaLinux | AlmaLinux 9 Desktop & Latest, AlmaLinux 8 Minimal | | Rocky Linux | Rocky Linux 9 Desktop & Minimal, Rocky Linux 8 Minimal | | FreeBSD | FreeBSD 13.2, 13.0, 12.2 Minimal | | Oracle Linux | Oracle Linux 9 & 8 Minimal | | Fedora | Fedora 38, 37, 36, 35, 34 Minimal | | CloudLinux | CloudLinux 9 Latest | | Windows Server | Windows Server 2022 & 2019 Standard | | CentOS | CentOS Stream 9, Stream 8 Minimal, 7 Minimal | | Ubuntu Server | Ubuntu Server 22.04 LTS (Jammy Jellyfish), 20.04 LTS (Focal Fossa), 18.04 LTS (Bionic Beaver) Minimal | | Alpine Linux | Alpine Linux 3.15 | | openSUSE | openSUSE Leap 15 Minimal | | Arch Linux | Arch Linux Latest Minimal |

Conclusion

Our VPS platform provides a diverse selection of operating systems, catering to various use cases and preferences. Whether you prefer the stability of Debian, the cutting-edge features of Fedora, or the

Question 5

SpeedyPage - Network Looking Glass & Test Files

Accepted Answer

What Is a Network Looking Glass?

A looking glass provides a way to view routing data and perform network diagnostics, usually through a web-based interface. This data can be essential for troubleshooting, network optimization, and monitoring the spread of network routing information.

Index of Looking Glasses

Here's an index of available looking glasses across different locations. This table provides the location, URL to access the looking glass, and links to test files.

| Location | URL | 100M Test File | 1G Test File | 5G Test File | | ----------------- | --------------------------------------------- | ---------------------------------------------------- | ---------------------------------------------------- | ---------------------------------------------------- | | Ashburn, USA | Ashburn Looking Glass | 100M | 1G | 5G | | London, UK | London Looking Glass| 100M | 1G | 5G | | Sydney, AU | [Sydney Looking Glass](https

Question 6

How to configure rDNS records on our VPS platform

Accepted Answer

Reverse DNS (rDNS) allows the mapping of an IP address to a domain name, essentially providing the opposite function of DNS. In this guide, we'll walk you through the process of enabling reverse DNS on an IP address using our VPS control panel.

Step 1: Select Your VPS

From the dashboard, click 'Manage' on the VPS that you want to set up reverse DNS for.

Dashboard Server List

Step 2: Navigate to the 'Network' tab

Click on the "Network" tab shown on the VPS home page.

Network Menu Tab

Step 3: Click 'Reverse DNS' under the IP address you wish to enable rDNS on

Scoll down until you reach the list of IPv4 Addresses and IPv6 subnets.
Click on the "Reverse DNS" option for which IP you wish to enable.

Reverse DNS menu item

Step 4: Configure Reverse DNS

Enter the desired hostname in the provided field.
Click on the "Update" button to apply the changes.

Reverse DNS configuration

|| Please note that a forward record needs to be created prior to setting rDNS. Before you can set reverse DNS, you must make sure that the domain/hostname points to this server IP with a correspond

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